Implementing a Medication Errors Prevention Program
1999 60 page, $40
This powerful and comprehensive manual delivers the policies, criteria, documentation formats and analytic tools required to establish a robust medication error detection and prevention program. Case studies are used to clarify key concepts. Various types and causes of medication error are explored.

JCAHO Accreditation Survey Readiness Guide
1999, Over 100 pages $40
The definitive guide to the JCAHO survey experience. Contains extensively researched lists of actual surveyor requests and inquiries for all events of the accreditation visit. Numerous convenient sample forms are included as well as comprehensive tips on survey preparation.

JCAHO Survey Preparation - Hospital-Based Home Care
1999 50 pages $20
The only manual that reports on the actual survey experiences of home care professionals. Included are current and detailed lists of surveyor inquiries for every event of the accreditation visit. Sections cover the leadership, supervisor, patient care interviews, home visits as well as documentation and record review activities.

JCAHO Survey Preparation - Ambulatory Care
1999, 90 pages $25
The most comprehensive accreditation resource available to ambulatory care professionals. Addresses both free-standing and hospital-based requirements. Common surveyor questions and preparation guidelines are presented for every function of the accreditation manual. Included are summary documentation formats and checklists, as well as sample policies and procedures. A special section lists valuable Internet resources for ambulatory care providers.

Human Resources Standards and Competency Assessment
1999  60 pages, $25
Explicit guidelines and examples on one of most challenging JCAHO standards. Among the features are list of Internet resources related to JCAHO human resource requirements, survey preparation tools for each of the standards in the HR chapter, sample forms used to successfully standardize. Documentation of age-specific competencies, and sample questions from recent HR Interview sessions.

Document Review Session
1999 50 pages, $15
An indispensable survey preparation resource. Offers guidelines and sample formats that have proven successful during accreditation survey. Examples cover documentation requirement in each functional category. Particularly popular are the summary grids for performance improvement, environment of care, infection control, and information management programs.

JCAHO Sentinel Event Resource Guide
1999, 40 pages $15
The most authoritative work on one of the JCAHO’s most controversial requirements. The text presents a rational, proactive approach to sentinel events that complies with JCAHO policy while fully protecting the interest of the healthcare organization and its staff. A list of reportable sentinel events is included, along with a format for root-cause analysis.